If you are trying to access or activate your online account for the first time and your email address is not recognised there could be a few reasons for this.
- Your email address has never been added to your Mater Lotteries account.
- Your email address has been changed and we need to update this for you on our systems, you will also need a password reset with this change.
- Double-check check you have entered the correct email address.
- Your account may be locked due to multiple failed password attempts.
To update your email address or add it to your Mater Lotteries account please contact us on 1800 067 066 or email us at firstname.lastname@example.org