We send confirmation emails whenever you purchase tickets, reset your password, or make changes to your account. If you're not receiving these emails, there are a few common reasons why.
- The email address registered to your account may be incorrect.
- There may not be an email address linked to your Mater Lotteries account.
- The email may have been filtered into your Spam or Junk folder.
- Your email provider may be blocking our emails. Some providers, such as Bigpond, may incorrectly identify our emails as spam.
To fix this, add support_www@materlotteries.com.au to your safe sender list.
T: 1800 067 066