If you have already registered for an online account, there are two ways to reset your Mater Lotteries website password:
Password Reset by Email
You can request a password reset link to be sent to your email address.
- Step 1: Click here and fill in your relevant information. You will then receive an email in the next couple of hours to your nominated email address from us with a link to reset your password.
- Step 2: In the email that you receive, select “Choose a New Password” and you will be taken to the password reset page.
- Step 3: Enter your new password in twice as directed and then select "Change Password".
Password Reset by Telephone
If you would like one of our friendly Supporter Care team to help reset your password, you can give us a call on 1800 067 066. Our operating hours are:
- 8am – 8pm Monday to Friday
- 8am – 12noon Saturday
Not sure if you have an online account?
Check that you have created an online account before by logging onto the Mater Lotteries website and selecting "My Account".
Because our website is new (as of June 2019) and our previous site did not require you to register, everyone will have to create an account on the new website - even if you are an existing supporter or VIP member.
Creating an account and registering on our website is very easy!