In most cases, duplicate accounts are created when different email addresses, phone numbers, or personal details have been used when registering or purchasing tickets.
You may have more than one account if:
- You have changed your email address.
- You have registered online more than once.
- You have purchased tickets using different contact details.
- An account was created before an email address was added to your profile.
Having multiple accounts can sometimes prevent you from accessing your tickets, payment methods, or online account correctly.
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