Ticketing and Payment Information
Ticketing
- Where are my tickets?
- Can I choose my own ticket numbers?
- Can I purchase gift tickets?
- Is ordering tickets online through the Mater Lotteries website secure?
- What are the Mater Prize Home book buyer prizes?
- Why are my ticket numbers higher than the maximum allowed to be sold?
Managing Your Payments
Payment Methods
Payment Issues
- Why has my default or preferred payment method changed?
- Why has my payment failed?
- Why does my card number look different when I pay with Apple Pay or Google Pay?
- How do Mater Lottery ticket charges appear on my PayPal Account or Credit/Debit Card statement?
- Is my PayPal already linked to an account?
- How do I request a refund?