General
Getting Started
- How do I unlock my account?
- I have forgotten my password
- Can I chat online with Mater Lotteries?
- How can I download the Mater Lotteries App for Android?
- How do I access my online account?
- How do I download the Mater Lotteries App?
My Account
VIP Club
Payment Information
- How do I update my payment details?
- What happens if I remove my credit card?
- Can I pay by Direct Debit?
- Do you accept PayPal?
- How do Mater ticket charges appear on my credit/debit card statement?
- What payment methods do you accept?
Ticket Information
- Can I choose my own ticket numbers?
- Can I purchase gift tickets?
- How do I remove items from my online shopping cart?
- I don't live in Queensland; can I still buy a ticket?
- What are Drawn Tickets?
- Where are my tickets?
Prize Information
- Can I download the Mater Prize Home brochure?
- Can I download a Mater Cars for Cancer brochure?
- Cars for Cancer Draw 104 - 3 chances to win with multiple draws
- If I win a Mater Cars for Cancer lottery, what costs do you cover?
- If I win a Mater Prize Home, what costs do you cover?
- What are the Cars for Cancer multiple ticket bonus draws?